The 1st September and one of the busiest
days of the years at Derek Slack Motors. Just enough time to announce ŠKODA has
been named as the UK’s most dependable brand in a new JD Power study. The
inaugural 2015 UK Vehicle Dependability Study (VDS) asked owners to report
problems with their new cars – from serious breakdowns to troublesome in-car
entertainment issues. Once analysed, the results gave ŠKODA a clear victory,
with the brand comprehensively outscoring luxury brands.
Every ŠKODA in the survey performed better than the
industry average, with the Fabia ranked as the third most dependable car in the
Small Car category.
Tony Slack, Managing Director and Retail Principal
said: “This shows ŠKODA’s commitment for delivering quality and dependability. ŠKODA’s
build quality is the envy of the industry, and it’s great news this has been
recognised.
Following the JD Power report findings, UK Consumer
organisation Which? has also named ŠKODA as a firm favourite with owners. The
organisation’s 2015–2016 Car Guide named the Superb and the Yeti as the most
satisfying cars to own in the estate and SUV classes, achieving owner
satisfaction ratings of 96 per cent and 93 per cent respectively.
ŠKODA has won numerous industry and media awards for
customer satisfaction and has been in the JD Power top ten for more than 20
years in a row. The brand has also been named Best Manufacturer in the Auto
Express Driver satisfaction survey three times in the past four years; with the
ŠKODA Yeti recording the survey’s highest ever score for customer satisfaction.
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